Client Support
Client Service Center
Pay a bill, access policy documents, report a claim or use your insurance company or service provider’s online tools.
Find a service path
Find Your Insurance Company or Service Provider
Choose the company shown on your policy, invoice or billing notice. Online services vary by policy.
AEGIS
Property Insurance
Access your eligible AEGIS Specialty policy, make a payment or find claim instructions.
Service: 844-207-4339
Claims: 800-233-2160
AmTrust
Business Insurance · Workers’ Compensation
Eligible policyholders can use AmTrust Online for payments, billing, claims and policy information.
Customer service / payments: 877-528-7878
Workers’ compensation claims: 888-239-3909
Bamboo Insurance
Property Insurance · Landlord Insurance
Choose the policyholder account that matches the format of your policy number. Eligible accounts provide policy documents and service tools.
Policyholder Portal Payment Center
Service: 833-922-6266
Claims: 877-333-6938
BTIS
Insurance Service Provider · Business Insurance
Use DirectPay for eligible accounts. Some BTIS placements are billed and serviced by the issuing insurance company shown on your invoice.
DirectPay support: 888-494-4222
California FAIR Plan
Property Insurance
Make a payment or report a claim through the FAIR Plan’s task-specific online services.
Report a Claim
Policy / claims: 800-339-4099
CNA
Business Insurance
Use CNA’s billing portal for eligible direct-bill policies or report a claim through CNA’s customer claims center.
CNA Billing Portal Claims Center
Billing: 877-276-7507
Claims support: 877-574-0540
Coterie Insurance
Business Insurance
My Policy Center supports eligible policy service, payments, claims and certificates of insurance.
My Policy Center Support & COI
Support: 855-566-1011
Delos Insurance Solutions
Insurance Service Provider · Property Insurance
Find the claim contact for your policy by checking its number or issuing company. Billing and policy service can vary by placement.
Delos support: 888-823-3567
EMPLOYERS
Workers’ Compensation
EACCESS offers eligible policyholders online billing, payments, documents and claim reporting/status tools.
Policyholder support: 888-682-6671
Foremost
Property Insurance · Personal Insurance
Sign in, pay a bill or access Foremost policy service and claims options.
Policyholder Service & Payments
Billing: 800-532-4221
Policy service: 800-527-3905
Claims: 800-527-3907
Heritage Insurance
Property Insurance
Use Heritage’s customer portal to manage eligible policies or pay a bill. Claims are reported by phone.
Customer Portal Payment Options
Service / payments: 855-536-2744
Claims: 855-415-7120
Markel
Business · Personal · Specialty Insurance
Markel routes customers to the account portal for their policy type. Eligible accounts can pay bills, view policy documents and download proof of insurance.
SageSure
Property Insurance · Landlord Insurance
MySageSure supports eligible policies with billing, payments, policy documents and claim reporting/status.
Service: 800-481-0661
Claims: 866-311-7243
Steadily
Landlord Insurance
Access policy documents and signing tasks in the customer portal. Contact Steadily for policy service, billing or claims help.
Service / claims: 888-966-1611
Travelers
Personal & Business Insurance
MyTravelers provides eligible personal and small-business customers access to billing, policy and claim information. Business ePay options vary.
Personal service: 888-564-5043
Personal claims: 800-252-4633
Business billing: 800-252-2268
USLI
Business Insurance
Pay an invoice or register for policy documents, coverage/history, billing activity, certificates on eligible products and claims activity.
Policyholder Services Report a Claim
Billing / account: 866-632-2003
Don’t See Your Company?
Some policies are billed or serviced by the issuing insurance company, a wholesale insurance partner or a premium finance company. Check the company and phone number shown on your invoice or policy documents.
If you still can’t find the right service path, contact Donner Pass Insurance Services. For new coverage questions, request a Mountain Home Coverage Review or Business Coverage Review.
Important service information
Payments and policy transactions are handled by the applicable insurance company or service provider. DPIS does not collect payment details through this page.
Making a payment does not automatically reinstate cancelled coverage. For policy changes or reinstatement questions, contact the company or service provider and obtain confirmation.